Our Travel Guidance
Do I need to be fully vaccinated against Covid-19 to travel?
Some destinations require passengers to quarantine on arrival unless they can provide evidence that they’ve been fully vaccinated. We’re still operating holidays to these destinations, so that our customers who are vaccinated are able to travel. If, at the time you are due to travel, you haven’t been fully vaccinated, you will have to follow the quarantine rules in your destination on arrival. If you don’t want to do this, then we can look at the following options. Please note, the requirement to be vaccinated or quarantine does not give you the right to a refund.
Amend your booking
We can look at the options to move your arrangements to a later date. Where this is possible, you may also have to pay any additional costs or charges imposed by our suppliers. These charges can include (but are not limited to):
- Differences in flight costs plus any admin fees charged by the airline. Some airlines do not offer amendments, so they may treat your change as a cancellation, in which case, you would need to purchase new flights. You would not receive a refund for the cancelled flights.
- Increases in accommodation costs – this can happen if the dates you select are in peak travel periods, for example.
- If you are choosing a different villa, you may be charged cancellation fees on the original villa, plus any additional costs for the new accommodation.
- A £75 admin fee per booking
If you wish to look at amending your booking, this must be requested no later than 28 days before you travel, and the amendments finalised no later than 22 days before you travel. We are unable to amend your booking within 21 days of your travel date. Any requests after this date will be treated as a cancellation and normal booking conditions will apply.
You can read more about how you can amend your booking in our article HERE.
For the latest information on travel advice, please see visit FCDO Travel Advice
Where can I get a private Covid 19 Test?
Check which testing package you need for your holiday
The tests you need depends on the entry requirements of your holiday destination and the UK country you live in – requirements vary from country to country.
You can check the entry requirements for your destination here:
You can also find the latest news by entering your destination in the search bar at the top of this page.
You also need to check what action you need to take when you return home. You can find the latest information HERE.
The Government have a list of approved private testing firms. This list is updated daily with the latest providers. You can find details here:
Several UK airlines can also direct their passengers to test providers, so you should also check with the airline you are flying with. We have provided links to the most popular airlines below:
What should I pack to make sure I am safe from Covid-19?
Packing for your holiday might be a little bit different due to Covid-19 with a new list of essentials you’ll need to take with you. Much like in the UK, many destinations have adopted health and safety precautions to stop the spread of Covid-19. Here’s a list of things you should take on your holiday:
- Hand sanitiser
Make sure you take enough for the whole trip to make sure you have enough if you aren’t able to get hold of any whilst you’re on holiday
- Disinfectant spray/wipes
These can come in handy if you need to wipe down any surfaces during your travels
- Face masks
You’ll be required to wear a face mask while on the plane and at the airport. Many countries have also adopted the use of face masks so you’ll need enough for the duration of your holiday too.
It’s recommended that you take some gloves on holiday with you too. These aren’t mandatory but a good way to stop any contact with surfaces whilst traveling.
There are also changes to the documentation you may need to take with you including forms that need to be filled out pre-departure. Be sure to check the government guidelines of your holiday destination to ensure you have everything you need before departure.
What safety measures have the airline put in place regarding Covid-19?
Check directly with your airline carrier for the most up-to-date information on what to expect at the airport and on the plane. Some airlines will require online check-ins, plus on-board services may be restricted. Full details will be listed on their website.
Still need help? Contact us