Booking a holiday
- Can I book flights with James?
- What charges apply if I want to cancel my holiday?
- When is my balance due and how can I pay?
- Do I have to pay to amend my booking?
- How do I change my booking?
- How do I manage my booking?
Before you go
Arriving in resort
At your villa
- 24hr Support when you're on holiday
- Will I need to take travel adaptor plugs?
- Are towels and linen provided at the accommodation?
- Can we vacate the accommodation later than the confirmed time of 10am?
- From what time of the year is pool heating available?
- Will there be a representative in resort?
Coronavirus guidance
- Latest Government Announcement - What does the Traffic Light system mean?
- Where can I get a private Covid 19 Test?
- Information for customers who have booked a Package Holiday with Jet2 Flights
- What happens if there are Travel Restrictions in place when I’m due to go on holiday?
- Will I need a vaccine certificate to travel?
- How do I change my booking if I am due to travel on or after 17 May 2021?