Booking a holiday
- What is the Balearics Eco-Tax?
- How do I purchase a gift voucher?
- What age qualifies as a child?
- How can I use my James Villas gift voucher?
- Are your villas pet-friendly?
- Is there a minimum age for making a booking?
Before you go
Arriving in resort
At your villa
- Will I need to take travel adaptor plugs?
- Are towels and linen provided at the accommodation?
- Can we vacate the accommodation later than the confirmed time of 10am?
- When is the pool heating available?
- Will there be a representative in resort?
- Is a cleaning service provided?
Coronavirus guidance
- What happens with the current UK National Lockdown rules?
- What happens if there are travel restrictions for my holiday destination?
- Where can I get a private Covid 19 Test?
- What if I my holiday plans are affected due to Coronavirus/Covid-19?
- How do I find the local government guidelines for my holiday destination?
- What are the options if we're advised we can't travel?
Other FAQs
- What does Brexit mean for my holiday?
- How do I change my booking?
- Where can I find your booking conditions?
- What is your Privacy Notice?
- What is your cookie policy?
- What about data roaming charges?