If you want to amend your booking, for example, changing your travel dates or accommodation, we will charge an administration fee of £75. This is a set fee per booking, and not a charge per person. In addition to this you may also have to pay any additional costs or charges imposed by any of our suppliers. These charges can include (but are not limited to):
- Differences in flight costs plus any admin fees charged by the airline
- Increases in accommodation costs – this can happen if the dates you select are in peak travel periods for example.
- If you are choosing a different villa, you may be charged cancellation fees on the original villa, plus any additional costs for the new accommodation.
In all cases, amendments will be subject to availability. If we can meet your change requests, we will let you know what the additional costs are before you proceed with any amendments. You can then decide whether you want to proceed. We are unable to amend any bookings if you are due to travel within the next 28 days.
If your new arrangements result in a reduction of costs, we will refund you the difference, however, you will still need to pay the £75 administration fee.
Amendments for Package Bookings
If you have an existing booking with us that includes flights, we can look at your options to amend your booking, however, any new arrangements must travel within 12 months from the date of amendment.
If you would like to enquire about changing your arrangements, please send us a request by using the form found HERE. The person getting in contact should be the one who made the original booking.
Our phone lines are extremely busy at the moment so you may have to wait in a queue to speak to our Customer Support team. We therefore strongly recommend that you contact us by using the request form.